QuickGrants Privacy Policy

1. Introduction

This Privacy Policy describes how QuickGrants (“QuickGrants,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with our website at goquickgrants.com (the “Website”) and our grant management platform and related services (collectively, the “Services”).

QuickGrants provides operational infrastructure that organizations (“Clients”) use to administer funding programs. When our Services are used by a Client to collect and process applicant information, QuickGrants acts as a service provider processing data on behalf of and at the direction of that Client. The Client — typically a government agency, nonprofit, or other administering organization — is the entity responsible for determining how and why applicant data is collected and used.

If you are an applicant submitting information through a program powered by QuickGrants, your data is controlled by the organization administering that program. Questions about how your application data is used should be directed to that organization. This Privacy Policy describes QuickGrants’ role in processing that data and your rights with respect to information we collect directly.

2. Information We Collect

2.1 Information Collected Through the Website

When you visit our Website or contact us directly, we may collect:

• Contact information: Name, email address, phone number, organization name, and any details you provide through our contact form or in communications with us.
• Device and usage information: IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and other standard web analytics data collected through cookies and similar technologies.

2.2 Information Collected Through the Platform

When Clients use our Services to administer funding programs, applicants may be asked to submit information as part of their application. The categories of personal information processed through the platform may include:

• Identity information: Full name, date of birth, Social Security Number (SSN), driver’s license or state-issued identification number, and other government-issued identifiers.
• Contact information: Mailing address, email address, phone number.
• Financial information: Income and employment records, bank account information, tax records, insurance policy details, and other financial documentation.
• Property information: Property addresses, ownership records, mortgage information, and property damage documentation.
• Household information: Household size, composition, and demographic information including race, ethnicity, and disability status as required by program reporting obligations.
• Uploaded documents: Copies of identification documents, financial records, photographs, insurance documentation, and other supporting materials.
• Identity verification data: Information collected or generated during identity verification processes conducted through third-party verification service providers, which may include document images and verification results.

The specific categories of information collected depend on the requirements of each Client’s funding program. QuickGrants processes this information solely on behalf of and at the direction of the applicable Client.

3. How We Collect Information

We collect information through the following means:

• Directly from you: When you submit a contact form on our Website, communicate with us by email or phone, or submit an application through a Client’s program on our platform.
• From Clients: When a Client provides applicant information to us for processing within the platform.
• From third-party service providers: When identity verification providers, government databases, or other authorized sources return verification results or supplemental data as part of a Client’s program workflow.
• Automatically: Through cookies, server logs, and similar technologies when you visit our Website or use the platform.

4. How We Use Information

4.1 Website Information

We use information collected through the Website to:

• Respond to inquiries and contact form submissions.
• Communicate with prospective and current Clients.
• Analyze Website traffic and usage to improve our site and services.
• Maintain the security and integrity of our Website.

4.2 Platform Information

We process information within the platform on behalf of our Clients to:

• Facilitate application intake, data collection, and document management.
• Support identity verification and applicant validation workflows.
• Enable case review, eligibility determination, and decision support processes.
• Implement fraud detection and prevention controls.
• Generate audit trails, case records, and program reporting outputs.
• Maintain the security, integrity, and availability of the platform.

We do not use applicant data processed on behalf of Clients for our own marketing, advertising, or any purpose unrelated to providing the Services.

5. How We Disclose Information

We may disclose personal information to the following categories of recipients:

• Clients: We provide applicant data and processing outputs to the Client administering the applicable funding program, in accordance with our service agreement with that Client.
• Cloud infrastructure and hosting providers: We use third-party cloud services to host and operate the platform. These providers process data on our behalf under contractual obligations to protect its confidentiality and security.
• Identity verification service providers: When a Client’s program requires identity verification, applicant information may be transmitted to third-party verification providers to confirm identity. These providers operate under their own privacy policies and applicable legal requirements, including biometric data consent obligations where applicable.
• Fraud prevention and detection services: We may share information with third-party fraud detection services as part of program integrity controls, at the direction of the applicable Client.
• Government agencies and reporting systems: At the direction of a Client, we may transmit program data to government reporting systems, oversight bodies, or other agencies as required by the applicable funding program.
• Professional advisors: We may share information with legal, accounting, or other professional advisors in connection with our business operations.
• Legal obligations: We may disclose information when required by law, regulation, legal process, or enforceable government request, or to protect the rights, safety, or property of QuickGrants, our Clients, or others.

We do not sell personal information. We do not share personal information for cross-context behavioral advertising purposes.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to support basic site functionality and analytics.

• Essential cookies: Required for the Website to function properly, including session management and security.
• Analytics cookies: Used to understand how visitors interact with our Website, including pages visited and traffic sources. These help us improve the Website experience.

You can control cookies through your browser settings. Disabling cookies may affect Website functionality. Our Website honors Global Privacy Control (GPC) signals.

We do not use advertising cookies or engage in cross-context behavioral tracking on our Website.

7. Data Security

We implement technical, administrative, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest.
• Role-based access controls limiting data access to authorized personnel.
• Audit logging of system access and data processing activities.
• Regular security assessments and vulnerability testing.
• Incident detection and response procedures.

No method of transmission or storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security. Detailed security documentation is available to Clients and prospective Clients under separate agreement.

8. Data Retention

Website data: We retain contact form submissions and communications for as long as necessary to respond to inquiries and maintain business relationships, unless you request deletion.

Platform data: For data processed on behalf of Clients, retention periods are determined by the applicable Client in accordance with their program requirements, contractual obligations, and applicable federal and state records retention laws. Government funding programs may require records to be maintained for extended periods following program closeout, as specified by the governing agency. Upon termination of a Client relationship, we retain or delete data in accordance with the terms of our service agreement and applicable legal requirements.

9. Government Program Data

When our Services are used to administer federal or state funding programs, the collection, use, and disclosure of applicant data may be subject to requirements imposed by the funding agency. These may include, but are not limited to, obligations under the Privacy Act of 1974, data sharing agreements with agencies such as HUD, FEMA, or SBA, and program-specific requirements published in Federal Register notices or grant agreements.

Our use of government program data is limited to the purposes authorized by the applicable Client and the governing program requirements. We process such data solely as a service provider acting on the Client’s instructions and in compliance with our contractual obligations.

10. Your Privacy Rights

10.1 All Users

You may contact us at any time to:

• Request information about the personal data we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of your personal information, subject to applicable legal and contractual retention requirements.
• Withdraw consent to processing where consent is the basis for processing.

For applicant data processed on behalf of a Client, we may direct you to the administering organization to exercise your rights, as they are the controller of that data.

10.2 California Residents

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You may request the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purposes for collection, and the categories of third parties with whom we have disclosed your information.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt-Out of Sale or Sharing: We do not sell personal information or share it for cross-context behavioral advertising. No opt-out is necessary.
• Right to Limit Use of Sensitive Personal Information: Where we collect sensitive personal information (such as SSN or financial account information), it is used only for purposes authorized under the CCPA and at the direction of the applicable Client.
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

Submitting a Request: To exercise your rights, contact us at privacy@goquickgrants.com. We will verify your identity before fulfilling your request. You may designate an authorized agent to submit a request on your behalf, provided the agent provides written authorization and we can verify your identity.

Service Provider Role: When we process applicant data on behalf of a Client, we act as a “service provider” under the CCPA. To exercise rights regarding data submitted through a Client’s program, please contact the organization administering that program directly.

10.3 Residents of Other U.S. States

Residents of Virginia, Colorado, Connecticut, and other states with comprehensive privacy laws may have similar rights to access, correct, delete, and port their personal information, as well as the right to opt out of certain processing activities. To exercise these rights, contact us using the information in Section 14.

11. Third-Party Identity Verification

Certain Client programs require identity verification as part of the application process. When identity verification is required:

• Applicant information is transmitted to a third-party identity verification service provider for the purpose of confirming identity.
• The verification provider may collect additional information directly from the applicant, including document images and, in some cases, biometric data such as facial geometry for identity matching.
• Biometric data, if collected, is collected and processed by the third-party verification provider under their own privacy policy and in accordance with applicable state biometric data laws.
• QuickGrants receives verification results (confirmed, denied, or requires review) but does not store biometric data.

Applicants will be notified and asked to provide any required consents before biometric data is collected as part of the verification process.

12. Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information. If you believe a child under 13 has provided us with personal information, please contact us at privacy@goquickgrants.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, provide additional notice. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

QuickGrants LLC
5441 S. Macadam Ave, Ste N
Portland, OR 97239

Email: info@goquickgrants.com